About Nashville Electric Service
Nashville Electric Service company is considered the 12 largest public utility company. They serve more than 370,000 customers throughout Middle Tennessee. It was started on August 16, 1939. The headquarter of the public utility company is located in Nashville, Tennessee, United States. They provide their services to cover 700 square miles. They provide their services at a very affordable rate.
How to Pay Nashville Electric Service Bill
Nashville Electric offers several payment options to pay your utility bill. You can choose to follow any payment method to make the payment for your electric bill. Follow these payment methods below, which is right for you.
Pay NES Bill via Online Method:
- Pay your Nashville Electric Services bill without login into your account. You will be required, your utility account number to make the payment. You need to follow the steps:
- You have to go to this link nespower.com.
- Then, on the respected field, input the username and password.
- After providing your log-in details, select Log In option.
- Then, follow the steps further to make your utility bill payment.
Pay Nashville Electric Service Bill by One Time Payment:
- Pay your NES bill without login into your account. You will be required, your utility account number to make the payment. You need to follow these steps:
- You have to go to this link nespower.com.
- If you are a residential customer, then under the My Home, select the Billing and Payment option.
- Then, you need to select the One Time Payment option.
- On the next page, select the One Time Payment option.
- Simply provide your account number on the given field.
- After that, simply select the Next button for the steps further to make payment.
Pay Nashville Electric Service Bill by Phone:
You can also make the payment for the Nashville Electric Service bill over the phone. You can choose to pay by using a debit or credit card or using an electronic check. To pay your bill, you need to dial 615-736-6900. For making the payment over the phone, follow the on-call instructions. While calling on this number, be ready with your account number and your banking details. As for processing fees, you have to pay a charge of $2.25.
Pay Nashville Electric Service Bill by Mail:
You can choose to pay your Nashville Electric Service bill through the traditional mail method. Send your money order or personal check by mail. You must have to include your account number on your money order or your check. Making payment through the mail will take a few days to proceed. Use this address to send your payment stubs:
Nashville Electric Service
P.O. Box 305099, Nashville
TN 37230-5099
Pay Nashville Electric Service Bill in Person:
You can make your NES bill payment in person at the office location. Visit the office location of this company to pay your bill. Make the payment by using cash. You have to visit this location below to make payment:
Nashville Electric Service
1214 Church Street
Nashville, TN 37246
Pay NES Bill by Automatic Transfer:
- You can pay your NES bill directly from your credit card, debit card, or bank account. There will be nothing much to worry about about the bill payment. To set up the automatic payment, follow these steps:
- First, go to this link nespower.com.
- There will be a login section on the homepage of the NV Power website.
- Provide your username and password to the respected fields.
- After providing your log-in details, select the login option.
- You have to select the View/Pay Bill option.
- Then, you have to click on Manage Recurring Payments option.
- Then, follow the steps further to set up the AutoPay option.
How to Penalty Fees Work
- NES charges several services fees on a monthly and non-recurring basis. These are the following fees that you have to pay:
- Reconnection Fee (at the meter): If you make the payment before 6 pm, then you have to pay $35. If you make your payment after 6 pm, then you will be charged $45.
- Reconnection Fee (at the pole): If you pay your reconnection fees before 6 pm, your fees will be $60. If your payment is done after 6 pm, you have to pay $85.
- Security Deposit: It charges a security deposit to the customers to reconnect the service after it gets disconnected.
What to Do If You Can’t Pay the Bill
- There are several options for customers who cannot pay their utility bills. These are the following programs you can choose from.
- Cold Weather Promise: If the weather index in your area rises above 105 degrees or drop below 32 degrees, NES does not disconnect your services.
- Balanced Billing: The balance billing allows the customers to pay the bill in average amount.
- LIHEAP: This federally funded program is designed for low-income customers. If you are a qualified low-income customer, then you can apply for this program.
Read More : Login to your Westlake Financial Services Account
Nashville Electric Service Contact Info
In any case, if you have any queries about the bill payment, contact the customer service department. The customer service department available at:
Phone: 615-736-6900
Monday-Friday 6 a.m. to 12 midnight, Saturday 7 a.m. to 5 p.m.
Mail:
Nashville Electric Service
1214 Church Street
Nashville, TN 37246
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